We strongly believe that OMCO products must make friends not just consumers: OMCO has initiated a major exercise in consumer education. The company's trained executive maintains a direct interface with consumers, education them about the project quality, convenience and maintenance. OMCO also believe that consumers must get the best out of its products. Hence it has evolved a set of consumer guidelines. These guidelines, when followed, ensure optimum and trouble-free performance of OMCO products for years to comes.

    The Guidelines Are:
  • Keep the number of bends in the pipelines to it minimum and make it travel straight and vertical as far as possible. More then required number of bends throttles the pressure of water.
  • All the supply lines must have vent pipes. These vent pipes help in removing air-locking in the water supply to give a smooth flow of water from the fittings.
  • Use 25mm pipeline rather that 20mm to ensure better water flow and to overcome reduction in diameter of pipeline due to scaling inside the pipeline.
  • Test the working of all the concealed fittings installed on a high pressure of leakage before plastering or fixing the tiles.
  • Clean the aerators provide in the items at regular intervals for the perfect foam flow of waters from the fittings.
  • Place the outlet point in the overhead tank at least 25cc above the ground level of the tank these prevent the flow foreign particles, sand etc., along with water supply. It has suggested that the overhead tank must be cleaned at regular interval to avoid foreign particles.
  • Clean the fittings regular with normal soap or chalk powder to remove scaling/stains. Do not use strong detergents as this may cause damage to the chromium finish provide in all OMCO products.
  • Do not use harsh cleaning agents containing abrasives and acid instead use soft sponge or wet cloth with soppy water diluted vinegar to protect the finish.
  • To protect the fine finish from dirt stains and other damage, cover them cloth / polypack after their installation till they come into actual use.
  • It is suggested that center to center distance for Hot & Cold inlet for all types of all types of all wall mounted mixture should be maintained at 165mm in which case any of our wall mixers from different range can be easily installed without any problems.
  • Please buy OMCO products from company's authorized dealers only to ensure genuine quality materials.
  • Insist on genuine spares from company's local service center or its authorized stockiest is case of any repair or replacement.
  • Please strictly follow the instructions manual whenever provided for individual items in their packing boxes for their correct-installation & maintenance.
  • Look for OMCO seal on all OMCO products.
    For any type of technical or service assistance, please contact the nearest OMCO branch office, area representative or dealer.